The AI-Powered Omnichannel Engagement Hub. Create hyper-personalized, frictionless customer journeys that drive loyalty and accelerate revenue.
Stop juggling fragmented tools. EngageX is your single pane of glass for every customer interaction, across every channel.
GenAI Agents, live support, WhatsApp campaigns, automated ticketing, and CRM integrations, all in one highly customizable intelligence layer.
Meet customers on WhatsApp, Webchat, Email, Messenger, and Telegram from a single dashboard. Context travels with every conversation.
Our modular framework adapts to your operational maturity, from a scaling startup to a complex global enterprise without friction.
Maintain absolute control. Choose secure on-premise installation or robust cloud hosting ensuring strict compliance with local standards.
Pay only for the intelligence you use. Activate specific capabilities, from conversational AI to broadcast campaigns, optimizing your ROI.
Not a bolt-on. EngageX is built AI-first: every workflow, routing decision, and response is augmented by generative intelligence from day one.
A modular, enterprise-ready toolkit that covers every dimension of customer engagement.
LLM-powered agents that understand intent, retrieve knowledge dynamically, and deliver context-aware resolutions, 24/7.
Connect to your internal knowledge bases for accurate, real-time responses that reduce escalations dramatically.
Shift from basic chatbots to autonomous support. Instant resolution for routine inquiries around the clock.
Active, queued, and resolved chats across every channel: one fluid interface. No app-switching, no context loss.
Auto-convert chats, messages, and emails into trackable tickets with SLA monitoring and intelligent routing.
Capture intent across channels, auto-route to sales, and accelerate lead-to-close velocity with smart assignment.
Plan, schedule, and execute hyper-targeted campaigns with built-in performance tracking and compliance controls.
Trigger event-driven surveys post-interaction or post-delivery, synced directly with your backend systems.
Secure REST APIs and Webhooks sync EngageX with your ERP, CRM, and third-party tools in real-time.
Track leads, contacts, companies, and deal pipelines without the enterprise bloat, perfectly integrated with your channels.
Handle WhatsApp opt-ins and opt-outs in real-time, staying strictly compliant with Meta's policies and global privacy standards.
Whether optimizing a lean support team or running a global contact center, EngageX adapts to your mission. Let Bettroi show you how AI-driven engagement transforms customer satisfaction and agent efficiency.
